USE CODE HAINSWORTH15 FOR 15% OFF YOUR FIRST ORDER FREE SHIPPING ON ORDERS OVER $50 NEW PRODUCTS ADDED WEEKLY USE CODE HAINSWORTH15 FOR 15% OFF YOUR FIRST ORDER FREE SHIPPING ON ORDERS OVER $50 NEW PRODUCTS ADDED WEEKLY
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Hainsworth

Refund Policy

30-day money-back guarantee

If you're not satisfied with your purchase, contact us within 30 days of delivery and we'll make it right with a refund or replacement.

Eligibility

  • Items must be unused, in original condition and packaging.
  • For hygiene reasons, opened beauty and personal-care devices can only be returned if defective.
  • Proof of purchase (your order number) is required.

Damaged, defective or wrong items

If your order arrives damaged, defective or incorrect, email us within 7 days of delivery with your order number and a photo. We'll send a replacement or issue a full refund — no return shipping required.

Lost packages

If tracking shows no movement for 30+ days, contact us and we'll reship or refund your order.

How to start a return

Reach us through our contact page with your order number. We'll reply within 24–48 hours with return instructions. Approved refunds are issued to the original payment method within 5–10 business days of receiving the return.